Do you support homes as well as businesses?+
Yes. SouthlineIT helps businesses and households, from computer repairs and home Wi-Fi to Microsoft 365, business networks and custom software.
How quickly can you help?+
We aim to respond the same business day and arrange help the same or next day where the job allows. Availability depends on the work and current bookings. If your business is down, calling is the quickest way to reach us.
How much will it cost?+
You get a written scope and price after the issue has been assessed, before work starts. Larger projects can be broken into stages so you can see what each part costs.
Will you come out or help remotely?+
Both. Hardware repairs, physical setups and network work may need an on-site visit. Many software, email and support issues can be resolved remotely. We’ll explain which approach suits your job.
Can you keep looking after our IT?+
Yes. Ongoing support is available for small teams without an in-house IT person, alongside maintenance for the software and websites we build. We can discuss an arrangement that fits your needs.
What if my device isn’t worth repairing?+
We’ll tell you. If replacing a device makes more sense than repairing it, or the job needs a specialist such as a clean-room data recovery service, you’ll get a straight answer.